Event SpeakersWelcome to the ICON Event Speakers page. ICON Dental Partners is proud to present a dynamic lineup of industry-leading speakers who bring unparalleled expertise and insight to today’s dental professionals. Designed to inspire and educate, our program features timely topics that address the challenges and opportunities shaping the modern dental landscape. Our list of speakers include: Ian McNickle, CEO of ICON Dental Partners, whose expertise in the evolving Dental Support Organization (DSO) model provides valuable insights into Today’s DSO Landscape. JoAn Majors, ICON’s Vice President of Learning and Development, known for the art of communication and patient relationships. Gary Takacs, ICON’s Vice President of Practice Optimization, who has a passion to achieve sustainable growth and patient loyalty. These thought leaders will equip you with actionable strategies and tools to thrive in a competitive and ever-changing dental industry. Whether you're seeking guidance on practice management, patient care, or industry trends, our speakers have something for everyone. Get ready to elevate your expertise and ignite your practice’s potential with ICON Dental Partners!
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| • | Conquer the 7 deadly sins that lead to team and communication dysfunction |
| • | Learn specific tips, tricks and tools to improve patient and team communication |
| • | Discover a systematic plan to increase case acceptance |
| • | Know and appreciate new approaches to difficult interpersonal situations |
| • | Learn The Cycle of 6 Team Case Acceptance Model |
| • | Three open ended systems to discover data to quickly connect and disarm conversations |
| • | Discover the art of PreHeat, Overhear Psychology and Transfer of Power |
| • | Identify the communication to shift from a transactional to a transformational patient experience |
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| • | How to create a remarkable new patient experience |
| • | Leadership skills in a relationship-driven practice |
| • | How to create a treatment mix in your practice that includes more 'high value' services |
| • | A comprehensive marketing plan to attract your ideal new patients |
| • | A simple, yet powerful method to remember important details about your patients |
| • | An effective way to cultivate positive reviews to 'brand' your practice as a relationship-driven practice |
| • | Developing your Team Members in a relationship-driven practice |
| • | A system to use photography for patient education and to showcase beautiful, healthy smiles |
| • | How to engineer your schedule for more consistently productive days |
| • | The role of your hygiene department in a relationship-driven practice |
| • | Step by Step plan to successfully reduce insurance dependence |
| • | How to determine if your practice can successfully resign from PPO Plans |
| • | How to develop a comprehensive marketing plan to consistently attract quality new patients to replace any patients you might lose when resigning from PPO Plans |
| • | How to attract new patients who do not have insurance |
| • | How to assess your practice readiness to reduce insurance dependence |
| • | The most effective way to answer the question; 'Do you take my dental insurance?' |
| • | Verbal skills for you and your team members when communicating with patients about insurance |
| • | Specific strategies to minimize the loss of your existing patients when resigning from PPO Plans |
| • | The 7 goals for a thriving practice in 2025 and beyond |
| • | How to develop a comprehensive marketing plan to consistently attract quality new patients |
| • | 4 mindsets that can be effectively applied throughout your career |
| • | How to create a remarkable new patient experience that results in greater case acceptance and thrilled patients who become 'patients for life' |
| • | Case acceptance tips that result in greater patient interest in ideal treatment recommendations |
| • | A simple system to use digital photography for patient education |
| • | The most important Key Performance Indicators (KPI's) to track practice performance |
| • | A positive approach to create Team Member accountability |
| • | How to achieve an effective work/life balance |
| • | A Team approach where you and your team are working together in harmony toward common goals |
