JoAn Majors, RDA, CSP, CVP

VP of Training & Development

JoAn Majors, RDA, CSP, CVP is another industry icon, and serves as Vice President of Training and Development for our group. She is the Founder and content creation specialist of the Soft Skills Institute, an AGD PACE National provider. She and her husband, Dr. Chuck Majors, a second-generation dentist provide online content through www.thesoftskillsinstitute.com. This aftercare program aids in implementation and consists of self-paced short videos (with quizzes) and audio available on a variety of devices.

With 40 years in the dental industry (and 30 years as a dental spouse), she has an intimate knowledge of team dynamics in dental practices as well as businesses where females are a great part of providing exceptional customer service.

Over the years JoAn has coached thousands of dental team members and clinicians to drive significant improvements in their practices using the often-overlooked soft skills. In addition, JoAn has worked with many post-graduate training institutes and is the only non-dentist faculty member of the Misch Implant Institute for 20 years.

JoAn holds the designation of CSP (Certified Speaking Professional), held by less than 12% of 5,000+ speakers worldwide in 14 organizations. It is the highest earned international measure of professional platform competence. She’s a member of multiple other professional organizations, including the National Speakers Association and Global Speakers Network. She has published over 100 articles in major industry magazines and written five books, and her most recent, Permission to Be Honest, is now available on Amazon.

Lastly, JoAn is a Registered Dental Assistant, Certified Virtual Presenter, a 2022 industry DENOBI award winner and serves as the Co-Director of Education for DeW, Dental Entrepreneurial Women.