What Our Partners Are Saying "For years, I believed that growth meant taking on more responsibility myself. As the practices grew, so did the demands on my time and attention. Like many doctors, I was hesitant to partner with a larger organization because I didn't want to sacrifice my autonomy, our culture, or my ability to make decisions that were best for our team and the future of the company. What I found with ICON was exactly the opposite. I've maintained complete clinical autonomy, ownership of my practice, and leadership of our team while gaining access to experienced partners, proven systems, and a network of doctors who genuinely want to help one another succeed. Instead of carrying every challenge on my own, we have trusted resources and support behind us. Today, I spend less time managing operational challenges and more time focused on our team, our growth, and the future of our company. It's allowed us to continue growing without feeling like we have to do it all ourselves." - Dr. Whitney D. Weiner, Periodontist in Detroit, MI "After nearly 20 years of endodontics, I still love what I do. And yet, as the years have passed, the appeal of being a small business owner has diminished due to the increasing number of regulations, internet security threats, HR requirements...and the list goes on. I began searching for help but was very wary of corporate dentistry and still wanted to be my own boss. Several years ago, I met the team developing ICON. Ian McNickle and Jeromy Dixson had a vision for an innovative DSO, or more accurately a DPO (Dental Partnership Organization) that would be built by and for dentists. I was fortunate to be able to work closely with ICON to help develop the operating contracts that will allow dentists to be dentists and focus on providing high quality care while having the support and resources we need to be successful business owners. After partnering with ICON, I am still my own boss. I set my own schedule (no Saturdays or evenings!), take my regular vacations, and hire the staff I choose. As an ICON partner, I am still an owner in my business since the doctors own their clinical entities (EIN), and own 90% of the parent company. When I need help, I reach out to the ICON team and no longer lose sleep over how I will find time to see patients and attend to all of the business needs of my practice. ICON has found a way for dentists to remain in control of their practices while being part of a larger organization that provides support, comradery and encourages continued personal growth. ICON is what a DPO should be." - Dr. Hilary Dunstan, Endodontist in Boise, ID "Initially I was unsure if I wanted to partner with ICON. I love dentistry and didn’t want anything to change with how I run my practice. The business model sounded very appealing so I decided to move forward and I’m really glad I did. The ICON team has been very helpful in so many areas, and my team really enjoys working with them. I run my practice as I did before, but now I have a substantial amount of help and things have certainly gotten better since I joined ICON." - Dr. Mark Walker, General Dentist in Federal Way, WA "I had no interest in joining any sort of group and was not looking to make a change. Then a good friend of mine who is a practice broker introduced me to ICON so I figured it wouldn’t hurt to listen. I was really impressed with their partnership approach. I keep full control of my team, and continue to make all clinical decisions, same as before. One aspect I truly appreciate is the doctor-to-doctor interactions. We have some amazing doctors at ICON and I’ve really benefited from their advice to help improve and grow my practice." - Dr. Andrew Edwards, General Dentist in Tumwater, WA "I joined ICON at the very beginning and I’ve really enjoyed their support over these last few years. I’ve known Ian for quite a while and felt he was someone I could trust. He’s assembled a fantastic team that helps my practice in many ways. Recruiting, HR support, marketing, and technology improvements are just a few of the areas they have really helped. Looking back I can say that I’m glad I partnered with ICON." - Dr. Rima Abifaker, General Dentist in Bellevue, WA "It's been a long-term challenge to balance running a busy practice, and still practice dentistry full-time. I didn't want to sell my practice, but was looking for more of a partnership model. As a Kois Center Mentor, maintaining a high level of dentistry with full clinical autonomy was non-negotiable for me. When I met the team at ICON, I was very impressed with their partnership model. I'm in full control over my clinical and practice staffing decisions, and I get a ton of help by offloading non-clinical activities to the ICON Support Team which is great! I'm very happy with my decision to partner with ICON." - Dr. Stacey Sype, Dentist in Mukilteo, WA "Since I allowed Ian's team to begin guiding my practice less than a year ago, the numbers speak clearly for themselves. Ashley's consulting has massaged my financial policy, retrained my entrenched office manager, and chased down problematic accounts receivable. Year-to-date collections are up almost forty percent from last year, and we have yet to even begin marketing." - Dr. Jason Duggan, Endodontist in Austin, TX "We've been partnered with Ian and the ICON team for over two years now. Their guidance and support have been really helpful. They provided some resources for us to move away from low paying PPOs to fee-for-service patients and it has really helped improve our profitability. We're excited to join forces with ICON for our future success." - Dr. Kendall Scholes, Periodontist in Chandler, AZ "Since joining ICON Dental Partners, my stress level has dramatically decreased. Before the partnership, taking a vacation was never truly relaxing—I was constantly worried about how the office was running in my absence. Now, I have complete peace of mind knowing that everything is being handled by a team I trust. ICON has allowed me to focus more on my patients and my personal life, and I couldn’t be more grateful for the support and stability they’ve brought to my practice." - Dr. John McKnight, Dentist in Leavenworth, KS |
